![]() ![]() This will open a new window for the Quick Assist app, at this point the IT Services member will provide you with a 6 digit code to enter, once entered select the 'Share screen' button below. Select the 'Remote Tool' tab within the menu of the app.ģ. On the desktop screen, open the 'IT Support Hub' by double clicking the icon.Ģ. It does some basic things that make your android experience better. You need to explicitly call the assistant to make this work. It wont wake up when you say 'ok assistant'. This assistant doesnt listen to your voice. Clicking the link will add the QuickSupport application to your desktop screen for easy access. Offline android assistant focused on privacy that works well. Method 3 - IT Support Hub ( University devices only ) :ġ. Download QuickSupport Customize QuickSupport Download Now Download for Computers Download for Mobile Devices For Computers: the TeamViewer QuickSupport Application Your help desk provider will send you a personal link to the QuickSupport application. Expand the 'Windows Accessories' folder by clicking on the folder, within the folder should be the 'Quick Assist' app, select this to open the app. Use a remote connection to view their screen or request full control during a session, make annotations, use a laser pointer, and more to help fix PC problems. Scroll down the list of applications until you find Windows Accessories, this should be in alphabetical order.ģ. Help family and friends with their PC or get help from them using Quick Assist. This will open a new window for the Quick Assist app, at this point the IT Services member will provide you with a 6 digit code to enter, once entered select the 'Share screen' button below.Ģ. From the Windows taskbar, select the 'search' function.Ģ. Get help remotely with Quick Assist in Windows 10 Windows Community. To get started, your helper needs to launch the Quick Assist app, get a 6-digit code, and share that with you. Solve PC problems over a remote connection Microsoft Support. Method 3 - IT Support Hub ( University devices only )ġ. It allows someone you trust to take over your computer and help you solve a problem. Note : Only share remote access to a University of Derby IT Services member of staff This guide outlines the steps required to access the Quick Assist remote assistance tool to allow a member of IT Services to remotely connect to your Windows 10 device. ![]()
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